Frequently asked questions
No, our team moves quickly to process and ship your order—we cannot change your delivery address. However, after your order ships, you can contact the carrier directly to see if they can update the address or redirect the package to a pickup facility:
1. FedEx
2. UPS
3. USPS
No, our team moves quickly to process and ship your order—we cannot change your delivery address. However, after your order ships, you can contact the carrier directly to see if they can update the address or redirect the package to a pickup facility:
1. FedEx
2. UPS
3. USPS
To ensure a smooth return and exchange process for all our customers, our warehouse needs to receive and verify all returns. Because of this, exchange orders will only be shipped after the original item has been returned to us. To switch to a new item faster, we recommend returning orders for a refund and then placing a new order at your
leisure.
To ensure a smooth return and exchange process for all our customers, our warehouse needs to receive and verify all returns. Because of this, exchange orders will only be shipped after the original item has been returned to us. To switch to a new item faster, we recommend returning orders for a refund and then placing a new order at your
leisure.
Our website only allows you to order something in stock and available in our warehouse. If we do not have stock of the product you’ve got your eyes on, drop us a line with your email address and the product information (type, color, size), and you will receive a notification email with stock updates.
Our website only allows you to order something in stock and available in our warehouse. If we do not have stock of the product you’ve got your eyes on, drop us a line with your email address and the product information (type, color, size), and you will receive a notification email with stock updates.